One indicator of the growing recognition of Management as a field of great importance has been the proliferation in the late twentieth century of prizes that various governments award their most outstanding organizations. Such official recognition of Management practice, quality, and contribution to business reflects the belief at the highest levels that good Management practice can be learned and nurtured through promoting awareness of best practices and innovative techniques.
In Asia we recommend and advise Organizations in their initial preparation to the following two Management Awards driving through the levels of transformation with a solid foundation for sustainable growth.
Applied Manufacturing Excellence
Recognized as the premier award for operational excellence for manufacturing and as the best practices benchmark for a non-manufacturing entity such as processes businesses, the Shingo prize model‘s goal is to guide businesses to be more competitive in the global marketplace, illustrating how world-class results can be achieved through the implementation of Lean principles and techniques.
The main focus is on Customer Satisfaction and Profitability; Quality, Cost and Delivery; Lean Core Operations; and Leadership and Empowerment Enablers.
• Cultural foundation
• Continuous process improvement
• Alignment across entire organization
• Outcome KPIs tracking
Baldrige Award is well-known and influential model of continuous improvement and performance excellence. The model is suitable for non-processes/non-manufacturing businesses such as services, trading, real estates, etc., as view of the whole organization excellence. The framework represents a higher level of achievement in strategic quality management as a business excellence model due to it fully aligns the organization’s strategy, leadership practices and people than does ISO 9001:2000 which act as standard tool for minimum requirements.
Complementary to each other, Baldrige Award will provide organizations to go beyond only compliance to ISO 9001 to remain competitive, which is needed in today’s marketplace.
• Information and analysis
• Strategic planning
• Human resources focus
• Process management
• Business results and company performance
• Customer focus and satisfaction