A “Lean Office” means that your office will not generate any waste in order to relentlessly increase “Value added” to Customer. Customer means both internal (other Departments), and external who are buying our products or services.
Lean Office is using the same concept than Lean Manufacturing: eliminate unnecessary task in the working process, build up continuity of value and standard.
Tangible Impact: reduced working hours up to 30% (compared with initial process), increased flexibility, faster Service, increased throughput, strategic & day-to-day alignment